Inside McKesson's Shared Services Transformation: How Process Intelligence is Improving Accounts Payable and Beyond

ON-DEMAND VIDEO | 30 MINS

As shared services organizations look to drive efficiency, scale operations, and implement AI, having clear visibility into how processes are actually performed is becoming essential.

In this session, Brandy Hulsey, VP of Accounts Payable & Reverse Logistics at McKesson, joins Tuhin Chakraborty, Co-Founder & CEO of Mimica, to share how McKesson is using process intelligence to accelerate transformation across shared services.

They discuss how end-to-end process visibility helps teams pinpoint automation opportunities, align stakeholders, and make more confident decisions about where to invest in AI, from accounts payable to broader shared services functions.

In this session, you’ll learn:

• How to apply process intelligence to drive transformation across shared services
• How to identify and prioritize high-impact automation opportunities with real operational visibility
• How to create a scalable foundation for AI across shared services teams

This session took place at the Shared Services and Outsourcing Week (SSOW) conference in Orlando, FL.