But the execution is rarely smooth – and the stakes are getting higher. According to Gartner, more than 70% of recently implemented ERP initiatives will fail to fully meet their original business case goals by 2027.

Clorox is currently navigating a five-year, $500 million transformation to replace 25-year-old technology. As part of its phased rollout, the company is:

• Adding 1.5 weeks of inventory at retailers to prevent out-of-stocks
• Staggering cutovers across fulfillment and manufacturing
• Preparing for short-term sales distortions due to inventory shifts
• Relying on pilot learnings, peer benchmarking, and consultant support

Even with careful planning, Clorox CFO Luc Bellet described the rollout as “fraught with risk” – a reality mirrored across the industry.

Here’s how other companies have fared during recent ERP transitions:

• Ulta Beauty encountered friction while operating on dual systems
• Hershey experienced inventory and sales impacts during cutover
• Lamb Weston reported visibility issues following an SAP shift
• J&J Snack Foods lost $20M in one quarter due to migration-related production disruptions

Despite these challenges, ERP investments continue – often for good reason. Organizations are looking to improve flexibility, visibility, compliance, and decision-making at scale. But these outcomes aren’t guaranteed, especially when migrations are based on assumptions about how work should happen rather than how it does.

That’s where task mining comes in.

By capturing real user activity across systems, applications, and manual workflows, task mining provides a data-driven foundation for system migration. It helps transformation teams reduce risk, eliminate friction, and build future-state processes that actually reflect the way work gets done.

Before migration: Build the right foundation

Understand the current state – Task mining provides a data-driven view of how work is performed today, eliminating the need for time-consuming interviews or manual documentation.

Identify what to retire, streamline, or redesign – Not all processes are worth migrating. Task mining highlights inefficiencies, unused features, and redundant workflows. This allows teams to simplify before rebuilding.

Resolve process variance – In large enterprises, the same process is often executed in different ways across teams or regions. Task mining helps you identify and analyze those variants to support standardization ahead of migration.

During migration: Reduce risk and validate design

Define system requirements based on actual behavior – Instead of designing around assumptions or outdated standard operating procedures (SOPs), task mining enables you to model the system around how work actually happens – reducing rework and post-launch friction.

Improve change management – By uncovering the hidden workarounds and dependencies that teams rely on, task mining helps transformation teams anticipate resistance, design better training, and plan for smoother adoption.

After migration: Ensure adoption and continuous improvement

Monitor conformance – Once the new system is live, task mining tools can continue to track user activity, helping teams understand whether the new processes are being followed and where additional support may be needed.

Measure impact and surface new opportunities – Task mining provides post-launch insight into productivity, adoption, and automation potential. This enables continuous improvement long after go-live.

Why Mimica for system migration?

While most task mining tools promise visibility, Mimica is purpose-built for system transformation. Mimica captures real user activity at scale, automatically maps processes with high precision, and delivers export-ready outputs for downstream analysis, training, or automation.

With Mimica, you can:

• Get a full view of real team workflows – no interviews or whiteboarding required
• Identify opportunities to streamline, standardize, or automate
• Validate design decisions with data, not assumptions

Monitor conformance post-launch and drive continuous improvement

Planning a migration? Start with visibility.

Task mining helps you reduce risk, eliminate friction, and build a stronger foundation for transformation.