For years, enterprises have been asking: where should we deploy AI? Now, with AI agents in wider production, the question has become: is it working? Task mining, which captures exactly how employees work across systems and teams, answers those questions confidently.
The 2026 Gartner® Market Guide for Task Mining Tools reflects that shift. Task mining has evolved beyond accelerating process discovery, to being the critical measurement tool enabling enterprises to validate, monitor, and continuously improve their AI investments.
Gartner forecasts the task mining market to grow 70–90% in 2026, driven in large part by task mining’s role in designing for AI agents, which is now its largest use case.
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