As enterprises scale their AI and automation efforts, the stakes for understanding how work really happens are higher than ever. Traditional process discovery exercises no longer cut it — organizations need real-world task data to close the gap between ambition and execution.
Task mining captures exactly how employees work across systems and teams — providing the insight needed to uncover inefficiencies, accelerate automation, and identify where AI can drive the greatest impact.
In this year’s Market Guide, Gartner highlights how task mining has evolved from a back-office tool into a strategic enabler of enterprise AI.
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